As far as we’re concerned (and I’m pretty sure most of you will agree), the quicker and easier our large file transfer processes are the better!  Although it’s important to maintain contact with our customers, time spent on unnecessary calls is time that could be spent on more productive, revenue generating tasks.  Therefore, wouldn’t it be great if you didn’t have to waste precious time going through the whys and wherefores of your file submission technology and processes every time someone needs to send you a file!  Well, now you don’t have to.

Take a look at how one of our existing Hermstedt StingRay customers has cleverly integrated StingRay with their online presence.

Blackmore StingRay File Upload Page

Now they can simply point their customers to this page on their website where they can apply for a preferred username and password, then upload their files via HTTP using StingRay’s web browser interface - all without even having to pick up the phone!  Ingenious.

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Well, it’s been a while, but in that time we’re pleased to say we’ve managed to launch the ‘new look’ Hermstedt StingRay website (take a peek here) and released the latest StingRay firmware version - 2.6.

We’ve packed StingRay 2.6 full of new features and functionality - designed to make the large file transfer process as quick and simple as possible.  Here’s a rundown of the key features built into StingRay 2.6:

Quicksend - An entirely new file sending option, available when sending files via the StingRay Client Application (Mac version 2.0.2).  Aptly named Quicksend, this feature allows internal users to send files/folders quickly and simply in a few short steps.  Just create a new job, add an email address, attach the desired files/folders and press send.  It really is that simple.

Direct Web Browser Upload - External users can now upload files directly into StingRay’s incoming queue via the external web browser interface.  Significant in terms of automation potential, this new feature is ideal for directing incoming files into internal production workflows, freeing staff from manual downloads and allowing them to focus their attention on more productive, revenue generating tasks.

HTTPS - All of StingRay’s file sending options that rely upon HTTP as the fundamental delivery protocol (Email Hyperlink and Web Browser Upload/Download) can now be secured in transit by HTTPS.  The leading security protocol used on the internet today, SSL provides superior levels of security and is the standard implementation when purchasing items online.  Self-assigned SSL certificates can be created within the internal web browser interface or alternatively, if you have an existing SSL certificate, this can be uploaded to the StingRay.

If that wasn’t enough, a number of tweaks and improvements have been made to the existing features provided by Hermstedt StingRay.  These include:

- Personalised Customer Logins (External Web Browser Upload)
- Progress Bar during file upload (External Web Browser Upload)
- Successful Upload Notification (External Web Browser Upload)
- Email Hyperlink Auto-delete functionality
- Hyperlink Signature Customisation potential

If you want more information, you can download a comprehensive guide that outlines the new features in 2.6 in greater detail.

This is the best bit - the StingRay 2.6 upgrade is FREE for all StingRay 2.5 users that hold and valid Silver or Gold maintenance contract.  Just send an email to customerservice (at) pro2col.com and we will get the upgrade process rolling for you.

Unsupported StingRay users and those holding a Bronze maintenance contract will still be able to upgrade if they’d like, all you’ll need to do is contact the Pro2col sales department on 0333 123 1240 for pricing.

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Although a minor update, please note 2.5.2-2 is now available for all StingRay 2.5 users to download here.  So if only a minor release, why should I bother updating I hear you say?!  Well, this release addresses a few small bugs inherent in 2.5, therefore if you have been experiencing any of the issues outlined in StingRay’s ChangeLog this update will address them.

We couldn’t just leave it at that though, that would be dull!  Instead, we have decided to include a little gem for all of our 2.5 users.  Take a look at these…

External Web Browser Interfaces

2.5.2-2 now enables all StingRay users to upload their company logo to StingRay’s external interface for all customer’s to see.  Adding that personal touch to your customer facing file transfer interface helps promote your brand and instill confidence in your users.

So if you are currently running StingRay 2.5 you haven’t yet taken advantage of what 2.5.2-2 has to offer, go to the Updates section on the Hermstedt StingRay website and download it now, free of charge.  If you experience any problems when running the update you can either download our guide to ‘Branding your StingRay’s external web interface’ or call the Pro2col support department on 0333 123 1260.

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